Tip 1: Do your research on the company. Check how long they have been in business by searching the name of the company on the internet. Check if they have a Facebook, Yelp, Twitter or Google+ page and read the reviews. If they don’t have reviews you may consider choosing another company.
Tip 2: If they have reviews, contact one of their customers from the review and inquire about their experience and the level of customer service they received.
Tip 3: If the reviews are favorable call the company and share the problem and ask about their labor rates.
Tip 4: If the rates are within your budget ask how they plan to resolve the problem.
Tip 5: Do not pay for repairs in advance and do not purchase a block of pre-paid hours.